At Cheap Smokes, we aim to provide our customers with a convenient and reliable shopping experience, including swift and secure delivery of your orders. Please review our shipping policy below to understand how we handle the shipment of your purchases.
1. Order Processing:
Once your order is placed, our team works diligently to process it promptly. Orders are typically processed within 1-2 business days, excluding weekends and holidays.
2. Shipping Methods:
We only us Australia post to send all our packages as they are the most reliable and on time. All our products are sent EXPRESS Free of charge.
3. Estimated Delivery Time:
The estimated delivery time for your order depends on your location, NSW 1-2 Business days, VIC 1-3 Business days, QLD 1-3 Business days, TAS 3-5 Business days , NT 3-5 Business days, SA 2-4 Business days and WA 2-4. Please note that delivery times may vary, especially during peak seasons or unforeseen circumstances.
4. Tracking Information:
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your shipment and estimate its arrival.
Please ensure that your shipping address is accurate and complete to avoid any delays or delivery issues. We are not responsible for any delays or additional costs incurred due to incorrect or incomplete shipping information provided by the customer.
By placing an order with Cheap Smokes Australia, you agree to abide by the terms and conditions outlined in this shipping policy. We appreciate your understanding and cooperation.
If you have any further questions or require assistance, please don’t hesitate to contact us.